Your delivery drivers, Stephen & Linwood, were very customer focused and courteous. We appreciated how careful they were in our driveway (it is a bit challenging to turn around in the courtyard area). Both Stephen & Linwood are very nice young men. We wouldn't hesitate to give you a call in the future.
I have lost track of the time and effort saved by working with ITC. We have a partner organization where I can always get a real person on the phone who is knowledgeable about both their product and our projects.. Their support staff at their warehouse bends over backwards to solve problems, and their delivery team is friendly, helpful and efficient.
We wish to thank you for your tremendous support of our mission with your recent gift to our chapter. It truly takes a community to grant the wish of a local child, and your generosity has helped to make that happen. We thank you so very much!
We wish to thank you for allowing us to use your fabulous conference room. As a volunteer animal rescue we are not used to such nice surroundings for our meetings and felt very spoiled! The drinks and snacks certainly were not necessary, but a very kind gesture and enjoyed by all. We truly appreciated having access to such a wonderful space and thank you so much for everything!
We cannot express how much we appreciate the hospitality that you have showed us over the last two days! Additionally, we appreciate the relationship we have and the terrific service you provide our company and our home owners. It’s because of vendors and people like you that make our company successful.
Thanks to all of you guys for planning this trip....it gave me a completely different perspective on the trim in our houses as well as woodworking in general. I appreciate everything the Koetter family did for us during our visit. I learned a lot and had a great time as well.
Enjoyed the visit. Great learning experience. The Koetter facility was amazing.
Much thanks to you for putting this trip together and having everything so well planned and organized. Had a great time and the experience of touring the facility and meeting the Koetter team was impressive. I know I got a much better understanding and appreciation of all that goes into one of the more critical aspects of our homes.
Agreed. Thank you guys so much and thanks to the Koetter family for their hospitality.
Thanks again. What a great facility and family. Top notch.
Thank you all for the great experience! It was great to see the operation and the people behind it!!
What a great opportunity it was to spend the last couple of days with such a great crowd of people. I think is says a lot about the culture of Loyd builders that 10+ people can get together without any drama and have such a great time with each other. I think we can all agree that we learned a lot and were overly impressed with the Koetter team and those associated with them.
I just want to say that I am truly grateful and humbled to be a small part of the Loyd builders and ITC teams, and incredibly thankful for what both do for us.
Thank you, again, for your time this past Thursday. I left our time together much better informed and excited to include your lovely products in our home. The door my husband and I have decided on is the stile and rail, number KW3100. It was one that you had starred while we were together; There is no need to get pricing for any others. We’re good to go!
With gratitude ~
We agree the material is the best we've worked with. Thanks again for your help.!
It has been a pleasure working with you over the past 20 years through good times and not so good times in our ever changing industry.
I appreciate your loyal and exceptional service that makes our homes look their best. I know how difficult at times we can be as a fast paced home builder and you have always made us a priority.
I’m looking forward to another good year together.
The Duke Mansion "Think Twice, Cut Once" event was wonderful. As a builder member and board member of the ICAA North Carolina Chapter, I am very proud of the turnout and the content and the enthusiasm all the attendees expressed!
I just wanted to compliment you on the wonderful Customer Appreciation event. It all appeared to work out so well from my perspective. Spacious room and setting, pre-advertising, great people, goodie bag was great – glad I could participate in that. I thought the video was very upbeat, fun and positive plus gave a perspective on the various jobs and people at ITC. I learned lot at the event and made some excellent contacts. Thank you!
It's always good to hear good things, Here are a few valued comments from our customers & partners about ITC Millwork that we'd like to share.