It was nice to see you again after all these years. Glad you are doing well with your business. It's not easy to build a reputation that will certainly last forever. Congratulations!
Thanks again for the great trip last week! Tons of fun and so interesting and informative to tour the factory!! Cathryn and I really enjoyed ourselves.
~ Mary Ludemann, New Old Custom Homes
Thank you so much for the wonderful trip to visit Koetter Woodworking. We enjoyed every bit of it and appreciate all of the hospitality shown to us by the Koetter family. But, most of all, we enjoyed spending time with all of you.
~ Crown Design Group of NC & Erick West Construction
Thank you, Ben. Darien and his crew were awesome and very helpful. They were a true help and a great team. It was a team effort. ~ Carlos, Project Manager
On behalf of the Garden State Lumber team here in SC, I just wanted to say THANK YOU VERY MUCH for catering in lunch for us on Thursday. This is a very thoughtful and generous gesture, to say the least. It is not often, very rare in fact, that a customer does something like this for a vendor. It means a lot to everyone here. We/I appreciate you guys very much and wish you all the best for the upcoming Holidays.
I wanted to send a quick note to thank you for helping me. I appreciate that you are so good at what you do and that you take the time to make me smarter about trim!
I want to thank ITC for the vendor relationship we share. All of our dealings with your staff have been pleasant and highly professional. I routinely direct area builders to ITC when they mention they are looking for millwork. Again, I appreciate and enjoy working with your highly professional organization.
Shane, it was good seeing you, sir. We thank you very much for the food truck lunch for us. We genuinely value you as a very good customer, and look forward to continuing to serve your delivery trucks with pleasure. If there is anything that we can do, just let us know.
You folks were able to match some old casing I had in my house. It was a reasonable price and overall a really good quality.
I just wanted to say thank you for your help getting the extra molding I needed quickly. I realize this was a small order from a small customer, but you treated it like it was as important to you as it was to me. I worked for a manufacturing company in marketing and sales for 36 years, so I know great customer service when I see it. And I saw it today. Thank you again, Megan. You are a valuable asset to ITC and I will recommend ITC to others whenever I can.
Eric is the best salesperson in the business. He knows his trim and is always willing to help out even if it's outside the scope!
It's always good to hear good things, Here are a few valued comments from our customers & partners about ITC Millwork that we'd like to share.